What do we do?

We provide the experience, resources and know how to work side by side with you to help you live your life the way you want to.

 FAQs

  • Side by Side is a small business with a big heart. We are focused on ensuring you have the best possible experience from the very first meeting. With fifty years’ combined experience we understand that every story is unique. We work with you, side by side, to overcome obstacles, finding unusual ways if necessary to make things work for you, your way. We work as a team to achieve your set outcomes.

  • It all starts with a call or a message We will arrange a time to talk about what’s important- YOU !!!

    Let’s discuss:

    •your dreams
    •what you like,
    •what you don’t like,
    •what makes you tick.
    •what’s a normal day in your life look like
    •What makes you happy
    •What drives you up the wall


    We will also find out what you would like to achieve and how can we work with you to make this happen. We want to know all about you so we can understand what makes you tick allowing us to work side by side to do things right. Right for you.

  • Having worked in Disability for most of her adult life- starting her career as a support worker through to managing Disability firms, Janelle knows exactly what works. Side by Side has your best interests at heart, so we will work with your loved ones, relatives and care team to ensure you have care that fits into your life. We work with you, for you working around your current life to make positive changes that you have asked for.

  • As our name suggests, we work directly side by side with you. Having worked with thousands of clients, we have learned how to look outside of the box to brainstorm a new way of working. Our team will help you set realistic goals and work alongside you every step of the way. Through teamwork and combined expertise, we will give you the knowhow to succeed.

Our Team

At Side by Side, YOU are at the heart of everything we do. We hire and train passionate and experienced individuals who are committed to providing YOU the very best support. Our client focused approach means that we are continuously improving and updating how we work to ensure we offer YOU the very best care. We are very passionate about improving the disability space and focusing on the most important part - YOU.

Ready to discuss how we can help you? Share your details with us and we will be in touch.

  • Janelle's journey is inspiring and rooted in a deep understanding of the disability field, both personally and professionally. Her extensive experience spanning over two decades, coupled with her familial background, has undoubtedly shaped her perspective and approach. It's commendable how she started as a support worker and steadily climbed the ladder into management, indicating her dedication and commitment to making a difference in the lives of individuals with disabilities.

    Her emphasis on empowerment, active listening, and inclusivity reflects a person-centered approach, which is crucial in providing effective support services. Janelle's honesty and transparency, refusing to make false promises, further underscores her integrity and commitment to ethical practices.

    Her vision of creating a personal business where she can maintain direct involvement with both clients and staff demonstrates her desire for a hands-on approach and a close-knit, supportive environment. This personal touch is likely to foster a sense of community and trust among all involved.

    Overall, Janelle's passion, experience, and values position her as a valuable asset in the disability support field, with the potential to positively impact the lives of many individuals.

  • Caroline's transition from nursing to disability care is a testament to her dedication to providing quality support to individuals in need. With over two decades of experience in direct support and house supervision, Caroline brings a wealth of expertise to her role.

    Her background as a nurse undoubtedly enriches her approach to disability care, allowing her to offer a unique perspective and cater to the diverse needs of clients, especially those with high medical needs. This blend of nursing skills and disability support experience ensures that clients receive comprehensive and specialized care, tailored to their individual requirements.

    Caroline's commitment to excellence is evident in her role as a trainer, where she shares her knowledge and expertise with the team, ensuring that they are equipped with the highest standards of care. Her hands-on approach and leading by example inspire her team to strive for excellence and uphold the same level of dedication and client-centered care.

    With Caroline at the helm of training and development, Side by Side benefits from continuous improvement and growth, ensuring that the team remains at the forefront of best practices in disability care. Her high expectations of herself and her staff reflect her commitment to delivering nothing less than exceptional care to every client.

    Overall, Caroline's extensive experience, leadership qualities, and unwavering dedication make her an invaluable asset to Side by Side, ensuring that clients receive the best possible care and support.